Frequently Asked Questions
Everything you need to know about our organic luxury home essentials.
What materials do you use in your bedding and textiles?
We prioritize sustainability and comfort by using high-quality natural fibers, including GOTS-certified organic cotton, European flax linen, and ethically sourced wool.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the contiguous United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original, unwashed condition with packaging intact to qualify for a full refund.
Are your products Fair Trade certified?
Yes, we partner with artisans and manufacturers who adhere to Fair Trade standards, ensuring ethical labor practices and fair wages for the craftsmen who create our collections.
How should I care for my organic cotton linens?
To maintain the longevity of your linens, we recommend machine washing on a gentle cycle with cold water and a mild, eco-friendly detergent. Tumble dry on low heat or line dry.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to bring YaYa & Co. to more countries in the near future.